Support
Context Help
If you lose your way inside our hosting Control Panel, the first thing you should do is press the Help button, which is visible on each page. A popup will appear. It contains thorough info about all the actions that you can carry out on the given page. Each pop-up menu appears on the same page so that you can quickly get back to your work.Video Tutorials
We have a huge collection of how-to video clips demonstrating how to work with our Control Panel. They're designed for those of you who want to see how things are being done rather than just reading articles. In this way, everyone can swiftly find their way around our Control Panel by merely watching our step-by-step tutorial videos.F.A.Q.
If you can't find the answer you are looking for, have a glance at our comprehensive FAQ database, which comprises questions asked by actual users and offers practical solutions. We periodically "revamp" our FAQ database with new articles in order to embrace all the new additions and innovations related to our web hosting platform.Ticketing System
If you still can't discover the answer you need in the FAQ database either, you can get in touch with our excellent team of customer support engineers available 24x7 and eager to assist you with any query. Each support ticket you open will be replied to in less than sixty minutes (the average response time being about twenty mins), so you will not have to wait a long time to get your question answered.